Fulfillment Policies

Refund Policy

• Refunds are not provided for used or unused credits.
• If you experience technical issues preventing you from using your purchased credits, contact support@textbolt.com, and we will review refund eligibility on a case-by-case basis.
• Refund requests must be submitted within 7 days of purchase.
• Approved refunds will be processed back to the original payment method within 7 days.
  

Subscription & Credits Policy

• A subscription is required to send texts via the Gmail add-on.
• Each subscription plan provides X credits per month/year, depending on the plan.
• Unused credits do not roll over to the next billing cycle. At the start of each new cycle, credits reset based on the active subscription plan.
• Additional credits can be purchased separately if needed.
• Subscription renewals occur [monthly/annually] unless canceled.

Cancellation Policy

• Users can cancel their subscription at any time via [billing portal/website].
• Cancellations take effect at the end of the current billing cycle.
• Any unused credits are forfeited upon cancellation.
• No refunds are issued for partial subscription periods or unused credits.

Technical Issues & Support

• If you encounter any issues while using the Gmail add-on, please contact support@textbolt.com for assistance.
• We are not responsible for messages that fail to deliver due to incorrect recipient details or external email service issues.